Effective Date: December 2, 2025
Last Updated: December 2, 2025
1. Introduction and Acceptance
Welcome to Nextenco.com (“Website”, “we”, “us”, or “our”). These Terms & Conditions (“Terms”) constitute a legally binding agreement between Nextenco and you (“Client”, “you”, or “your”) governing your access to and use of our digital marketing, public relations, and consulting services.
By accessing our Website, engaging our services, or making a payment, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
2. Company Information
Business Name: Nextenco
Website: www.nextenco.com
Service Type: Digital Marketing, Public Relations, and Business Consulting Services
Operating Jurisdiction: Global (with compliance to applicable local laws)
3. Services Description
Nextenco provides the following professional services:
3.1 Digital Marketing Services
- Search engine optimization (SEO)
- Social media marketing and management
- Content marketing and creation
- Pay-per-click (PPC) advertising management
- Email marketing campaigns
- Digital strategy consulting
3.2 Public Relations Services
- Media relations and outreach
- Press release writing and distribution
- Brand reputation management
- Crisis communication support
- Influencer partnerships
- Public relations strategy development
3.3 Consulting Services
- Business strategy consulting
- Market research and analysis
- Brand development and positioning
- Marketing audits and assessments
- Growth strategy planning
- Performance analytics and reporting
All services are delivered digitally unless otherwise specified in a separate service agreement.
4. Eligibility and Account Registration
4.1 Age and Capacity
You must be at least 18 years of age and have the legal capacity to enter into binding contracts. By using our services, you represent and warrant that you meet these requirements.
4.2 Business Accounts
If you are entering into these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
4.3 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
5. Service Engagement and Delivery
5.1 Service Agreements
Specific services are detailed in separate proposals, statements of work, or service agreements that reference these Terms. In case of conflict, the specific service agreement takes precedence for that particular engagement.
5.2 Delivery Timelines
- Standard Projects: 2-12 weeks depending on scope
- Ongoing Services: Delivered monthly or as specified in service agreement
- Rush Services: Available upon request with additional fees
- Deliverables: Provided digitally via email, cloud storage, or project management platforms
Timelines are estimates and may be adjusted based on project complexity, client responsiveness, and unforeseen circumstances.
5.3 Client Responsibilities
You agree to:
- Provide timely access to necessary materials, accounts, and information
- Respond to requests for feedback within agreed timeframes
- Review and approve deliverables within specified periods
- Ensure all provided content and materials do not infringe third-party rights
- Make payments according to agreed schedules
5.4 Delays and Extensions
Delivery timelines may be extended if delays are caused by:
- Late or incomplete information from Client
- Changes to project scope
- Technical issues beyond our reasonable control
- Force majeure events
6. Pricing and Payment Terms
6.1 Fees and Charges
All fees are specified in your service agreement or invoice. Prices are in USD unless otherwise stated and may be subject to change with 30 days’ notice for ongoing services.
6.2 Payment Methods
We accept payments through:
- Credit and debit cards (Visa, Mastercard, American Express)
- Bank transfers via Wise
- ACH transfers
- Other methods as specified during checkout
All payments are processed securely through Stripe and/or Wise.
6.3 Payment Schedule
- One-time Projects: 50% deposit upon agreement, 50% upon completion (unless otherwise specified)
- Monthly Retainers: Charged on the 1st of each month or as specified
- Subscriptions: Automatically charged on the billing date
- Custom Agreements: As specified in service agreement
6.4 Late Payments
Invoices are due within the timeframe specified (typically 7-14 days). Late payments may incur:
- Late fee of 1.5% per month on outstanding balance
- Suspension of services until payment is received
- Termination of agreement for payments overdue by 30+ days
6.5 Currency and Conversion
Prices are quoted in USD. If paying in another currency, the exchange rate at the time of processing applies. You are responsible for any currency conversion fees charged by your financial institution.
6.6 Taxes
All fees are exclusive of taxes. You are responsible for all applicable taxes, including VAT, GST, sales tax, or other government-imposed charges based on your jurisdiction. We will collect such taxes if legally required to do so.
7. Subscriptions and Recurring Payments
7.1 Subscription Services
Certain services are offered on a subscription basis with automatic recurring billing.
7.2 Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You will be charged the then-current rate.
7.3 Subscription Modifications
- Upgrades: Take effect immediately with pro-rated charges
- Downgrades: Take effect at the next billing cycle
- Cancellations: Must be submitted before the renewal date to avoid next charge
7.4 Payment Authorization
By subscribing, you authorize us to charge your payment method automatically for each billing period until you cancel.
7.5 Failed Payments
If a subscription payment fails:
- We will attempt to charge your payment method up to 3 times
- You will receive email notifications of failed attempts
- Your subscription may be suspended or cancelled after repeated failures
- You remain responsible for any unpaid amounts
8. Refunds and Cancellations
Please refer to our separate Refund & Cancellation Policy for complete details. In summary:
- Project Deposits: Non-refundable once work commences
- Completed Work: No refunds for delivered and approved work
- Subscription Services: Refunds available within first 14 days; see Refund Policy
- Cancellations: Require written notice; see Cancellation Policy
9. Intellectual Property Rights
9.1 Our Intellectual Property
All proprietary methods, processes, templates, tools, and original content created by Nextenco remain our intellectual property unless explicitly transferred in writing.
9.2 Client Deliverables
Upon full payment, you receive a license or ownership (as specified in your service agreement) to use deliverables created specifically for you. This typically includes:
- Custom content created for your brand
- Marketing materials designed for your use
- Strategy documents prepared for your business
9.3 Client Materials
You retain all rights to materials you provide to us. By providing materials, you grant us a license to use them solely for delivering your services.
9.4 Portfolio Rights
We reserve the right to showcase completed work in our portfolio, case studies, and marketing materials unless you request confidentiality in writing.
9.5 Third-Party Content
We are not responsible for third-party content, tools, or platforms used in service delivery. You must comply with all third-party terms of service.
10. Confidentiality and Non-Disclosure
10.1 Confidential Information
Both parties agree to maintain confidentiality of proprietary information shared during the business relationship, including:
- Business strategies and plans
- Financial information
- Customer data
- Unpublished marketing campaigns
- Proprietary processes and methods
10.2 Exceptions
Confidentiality obligations do not apply to information that:
- Is publicly available
- Was known before disclosure
- Is independently developed
- Must be disclosed by law
10.3 Duration
Confidentiality obligations survive termination of services for a period of 3 years.
11. Warranties and Disclaimers
11.1 Our Warranties
We warrant that:
- Services will be performed with reasonable skill and care
- We have the right to provide the services
- Services will substantially conform to descriptions in your service agreement
11.2 No Guarantee of Results
Digital marketing and PR results depend on numerous factors beyond our control. We do not guarantee:
- Specific rankings, traffic, or conversion numbers
- Media coverage or placement
- Sales or revenue increases
- Social media follower growth or engagement rates
We commit to using industry best practices and reasonable efforts to achieve agreed-upon goals.
11.3 Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED, SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
11.4 Third-Party Platforms
We are not responsible for changes, outages, or policies of third-party platforms (Google, Facebook, Instagram, etc.) that may affect service delivery or results.
12. Limitation of Liability
12.1 Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
12.2 Excluded Damages
WE SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Lost profits, revenue, or business opportunities
- Loss of data or information
- Cost of substitute services
- Damages arising from third-party actions or platforms
12.3 Exceptions
Nothing in these Terms limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be limited by applicable law
13. Indemnification
13.1 Your Indemnification
You agree to indemnify, defend, and hold harmless Nextenco, its officers, employees, and contractors from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your breach of these Terms
- Your violation of any law or third-party rights
- Content or materials you provide to us
- Your use of services or deliverables
- Negligent or wrongful conduct
13.2 Our Indemnification
We agree to indemnify you against third-party claims that our original work infringes intellectual property rights, provided you:
- Notify us promptly of the claim
- Grant us control of defense and settlement
- Cooperate reasonably in the defense
14. Acceptable Use Policy
You agree NOT to:
- Use services for illegal, fraudulent, or harmful purposes
- Promote hate speech, violence, discrimination, or harassment
- Violate intellectual property rights
- Distribute spam, malware, or deceptive content
- Manipulate or deceive consumers
- Violate platform policies (Google, Facebook, etc.)
- Engage in activities that could damage our reputation
- Resell our services without authorization
We reserve the right to refuse service or terminate agreements if you violate this policy.
15. Dispute Resolution
15.1 Informal Resolution
Before initiating formal proceedings, both parties agree to attempt good-faith negotiation for at least 30 days.
15.2 Mediation
If negotiation fails, disputes shall be submitted to mediation before a mutually agreed mediator.
15.3 Arbitration
Disputes not resolved through mediation may be submitted to binding arbitration in accordance with the rules of the American Arbitration Association or equivalent body in your jurisdiction.
15.4 Governing Law
These Terms are governed by the laws of [Your Primary Jurisdiction], without regard to conflict of law principles. However, we comply with applicable consumer protection laws in your jurisdiction.
15.5 Jurisdiction
You agree to the jurisdiction of courts in [Your Primary Jurisdiction] for any legal proceedings, except where prohibited by consumer protection laws.
16. Termination
16.1 Termination by Client
You may terminate services:
- For one-time projects: With written notice, subject to payment for completed work
- For ongoing services: With 30 days’ written notice
- For subscriptions: By cancelling before renewal date
16.2 Termination by Nextenco
We may terminate services immediately if you:
- Breach these Terms materially
- Fail to make payments
- Engage in prohibited activities
- Become subject to bankruptcy proceedings
16.3 Effect of Termination
Upon termination:
- You must pay for all services rendered through the termination date
- We will provide deliverables completed to that point
- Access to our systems and ongoing services will cease
- Confidentiality and indemnification obligations survive
- No refunds for prepaid services unless specified in Refund Policy
17. Changes to Terms
17.1 Modifications
We reserve the right to modify these Terms at any time. Changes will be effective:
- Immediately upon posting for new users
- 30 days after notification for existing clients with ongoing services
17.2 Notification
We will notify you of material changes via:
- Email to your registered address
- Prominent notice on our Website
- In-app notification if applicable
17.3 Continued Use
Your continued use of services after changes take effect constitutes acceptance of modified Terms. If you do not agree, you may terminate services as outlined above.
18. General Provisions
18.1 Entire Agreement
These Terms, together with your service agreement and our Privacy Policy and Refund Policy, constitute the entire agreement between parties.
18.2 Severability
If any provision is found invalid or unenforceable, the remaining provisions remain in full effect.
18.3 Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
18.4 Assignment
You may not assign your rights or obligations without our written consent. We may assign our rights to any successor or affiliate.
18.5 Force Majeure
Neither party is liable for failure to perform due to causes beyond reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or utility failures.
18.6 Independent Contractors
The parties are independent contractors. Nothing in these Terms creates a partnership, agency, or employment relationship.
18.7 Notices
All notices must be in writing and sent to:
- Email: [email protected]
- Physical Address: Nextenco LLC, 30 N Gould St. Ste R Sheridan, Wyoming 82801
Notices are effective when received.
18.8 Language
These Terms are drafted in English. Any translations are for convenience only; the English version controls.
19. Contact Information
For questions about these Terms:
Email: [email protected]
Support: [email protected]
Website: www.nextenco.com
20. Acknowledgment
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS & CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.
Last Updated: December 2, 2025
Version: 1.0
